Please check the information below to help you navigate any questions you have about our sleepwear, orders, deliveries/shipping and returns/exchanges.
If you cannot find the answer to the question you would like to ask, please email us at hello@dawndusk.com.au
What materials are used in your sleepwear?
Our sleepwear is crafted from premium bamboo fabric, ensuring unparalleled comfort and breathability. Our commitment to sustainability shines through with OEKO-TEX® STANDARD 100 certification, guaranteeing quality and safety. Plus, our attention to detail extends to biodegradable shell buttons, minimising the environmental impact that alternatives such as plastic and metal buttons create.
What makes your sleepwear different from other brands?
Dawn & Dusk Co. sleepwear stands out for its unparalleled comfort, meticulously designed from scratch by our founder to offer a bespoke fit you won't find anywhere else. Additionally, our sleepwear features exclusive prints, adding a touch of uniqueness to your nighttime attire.
Are your sleepwear products suitable for lounging as well as sleeping?
Absolutely! They were designed with this in mind. Comfort is key. Wear them all day and night if you wish.
What size should I order?
Please refer to our sizing chart.
If you are between sizes, we often recommend sizing up, for comfort.
How should I care for my sleepwear / Are there any special instructions for washing/drying my sleepwear?
At Dawn & Dusk Co. we do not believe in one-season sleepwear. That’s why we pride ourselves on using high-quality fabrics sourced with great care.
You can feel confident knowing we’ve got you fully covered—always. Here’s how we suggest you take care of your Dawn & Dusk Co. sleepwear to ensure it lasts as long as possible.
To ensure correct treatment please refer to individual care labels on each product.
We suggest garments are hand washed with cold water.
Please take care with the following:
We use the best dyes available: however we cannot guarantee complete colour fastness on some fashion colours.
Rough surfaces: may cause pulling to sleepwear.
Fake tanning products: will mark and damage sleepwear. Dawn & Dusk Co. recommends taking extra care when using these products and always ensuring they do not come into contact with our sleepwear.
Are your sleepwear products suitable for all seasons?
Absolutely! Our sleepwear is meticulously crafted to cater to all seasons. While individual style preferences may vary, our 100% bamboo material is specifically chosen for its thermoregulating properties, ensuring you stay cozy in the winter and cool during the summer months.
Are your sleepwear products suitable for sensitive skin?
Absolutely! Our sleepwear features bamboo fabric known for its hypoallergenic, antifungal, antibacterial properties, making it perfect for sensitive skin. Experience a comfortable and cool night's sleep with fabric that's gentle on your skin.
What sizes are available in your sleepwear range?
Our sizes range from AU 6-18.
Do you offer international shipping?
Yes, international shipping is available.
Please see our shipping policy
How much does delivery cost?
Free for all standard domestic orders over $145.
How long does delivery take?
All of our Products are shipped via Australia post. Please refer to the Australia Post website for delivery times.
For more information around shipping, please refer to our shipping information page.
What is your return/exchange policy?
Please refer to our Returns Policy
I ordered an item on pre-order when can I expect to receive my items?
As soon as pre-order items become available, these will be shipped to you. They will have an estimated time frame for delivery. Please refer to the email you received upon placing your order.
Delivery times are only estimates and out of our control, so they are subject to change without notice. We will be in touch should there be any unexpected delays with your order.
Standard return policies apply to all pre-orders. Please make yourself fully aware of these conditions prior to placing a pre-order with us.
We reserve the right to cancel any orders without notice, in which a refund will be issued.
Do you offer gift wrapping options?
At this time, we do not provide gift wrapping options.
Do you offer discounts for bulk orders?
Please email us directly on hello@dawndusk.com.au regarding any bulk orders.
Can I find your products in physical stores, or are they only available online?
Our products are only available online from our online store. They are not available elsewhere.
