Shipping Policy

General Shipping Information - AUSTRALIA

Express $18.00. Free for orders over $275AU

Standard $14 or FREE for orders OVER $150AU

 

General Shipping Information - NZ

Standard International 

  • $30 for orders up to $195NZ
  • $16 for orders over $195NZ
  • FREE for orders over $300NZ

 

General Shipping Information - INTERNATIONAL

Standard International (excluding USA)

$40.00 flat shipping

 

Trouble Shooting your Australian Order Delivery

Most parcel issues can be dealt with quickly by contacting the courier Australia Post directly and these below links can help with common issues. https://auspost.com.au/help-and-support

If you have received a shipping notice from us but haven't yet received your parcel: https://helpandsupport.auspost.com.au/s/missing-or-lost-item

If Australia Post has tried to deliver but you're having issues receiving your parcel: https://helpandsupport.auspost.com.au/s/delivery-issue

If you need to discuss mail redirection: https://helpandsupport.auspost.com.au/s/mail-redirection-and-hold

 

International Customs Charges

Please be advised, if you are purchasing from outside of Australia, any additional taxes, tariffs or customs charges are subject to each country's customs requirements and are outside of our control. By purchasing from our store, the customer is responsible for the payment of any charges to the relevant authorities.